Category Archives: For Your Information

College Tours on Your Time

College ToursAre you heading out to explore universities and colleges with your children this spring? If college tours are on your agenda, consider flying with us to make the most out of your campus visits.

At FlyPrivate, our expert Client Services Team is excited to help you plan your students’ college tours. Let us help you visit more schools in less time by planning the perfect itinerary with you. Since
universities are scattered across the country, chartering a private jet enables you to see multiple schools in one day or weekend. Since
private jets can fly into smaller airports, we can also help eliminate the driving time from the plane to the prospective campuses. In
addition, we would be happy to arrange car service around campus if you have a need or would like a local guide.

Don’t miss the opportunity to explore all of the options with your child and spend quality time together before they head off to school. Booking early allows us to provide creative solutions – contact us for pricing and options for your custom itinerary today!

Request a Flight Quote

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Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

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Business Jet Setting: 10 Tips for Success

1. Arrive early. With no security lines and no crowds, there is no
excuse for being late and causing others delays. Time is money.

2. Have your ID ready. Be sure to bring the proper ID and travel
documents with you and have them readily accessible.

3. Dress for success. Remember that you represent your business and your boss, so plan to wear something comfortable yet
appropriate for the occasion and avoid strong fragrances that could be irritating to others on board.

4. Pack light. Do not bring more baggage than allowed and if you don’t know what’s appropriate, ASK!

5. Do your homework. The private terminal is called an FBO, “fixed base operation.” There is a pilot and co-pilot who fly in the flight deck, while the passengers fly in the cabin. As on a boat, the lavatory is the bathroom and galley is the kitchen. Some flights will have
additional crew including flight attendants.

6. Where do I sit? Don’t board or sit until senior executives choose their seats. It is not impolite to ask your boss where they would like you to sit, but if you must choose your seat yourself, be mindful of privacy and who will likely be conversing during the flight.

7. Talk the talk. Keep business conversations relevant or let the boss initiate the topic. Treat this time as an extension of your workday. If the opportunity for non-business conversation arises, keep it light and steer clear of any controversial topics.

8. Can I have another? Keep your alcohol intake to a minimum. It is usually pretty safe to follow your boss’s lead, but be smart.
Contribute to the conversation to show you’re a valuable asset to your team.

9. Respect the amenities. This should go without saying, but keep plane lavatories clean and realize that you will have to sacrifice some privacy because of tight accommodations. After a long flight, allow everyone to freshen up before deplaning, especially if headed right into a board meeting.

10. Lights out. If the lights are out and the shades are drawn, it is designated sleeping time in the cabin. If you’re not planning to sleep, be respectful of other passengers trying to rest and keep the noise and lights to a minimum.

Be sure to contact us for your next trip, we’re always happy to help!

We’d love to hear from you! Please follow us on Facebook, LinkedIn, Twitter, Google+ and Instagram for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

 

Exemplary Followership: How Smart Assistants Can Get Ahead – Part 2

FlyPrivateIn Part 1 of this topic on Servant Leadership and Followership, you spoke about the relevance of Servant Leadership for executive assistants and how executive assistants can take on a Servant Leadership role.  We are excited to hear about a lesser-known concept called Followership, which you consider more relevant for the executive assistant role. Can you please shed some light on this interesting topic?

Jan Jones: My previous article spoke about the idea of the Servant-Leader, a concept created by Robert Greenleaf, which is now a widely accepted business practice.

The concept of Followership developed about 30 years ago when Robert Kelley concluded logically that discussions about Leadership must also include discussions about Followership, because leaders don’t exist in a vacuum without followers. I’ll lay out Kelley’s five basic styles of Followership, but the one that interests me the most, is the concept of the Star Follower – self-managed employees who think for themselves and whose hearts are in their work. Many executive assistants will identify and aspire to this style of Followership.

“Followership” got the same initial negative reaction as the idea of “servant” leadership, but there was enough substance to keep people who weren’t seeking out a leadership role, happy.  Assistants, in particular, will agree that “Making the assist, is just as important as making the score”. In sports, an assist is the person who passes the ball to a teammate, helping that teammate to score. This is a primary element in the role of the assistant. Doing everything they can to make it possible for their executive to “score” – to hit their targets, their objectives, their goals.

While Kelley’s Five Basic Styles of Followership apply to all employees, assistants will find it helpful in understanding themselves, their fellow assistants and work colleagues. It is not meant to be a personality test and I am not encouraging you to label people. This is a tool, a guide to help get perspective on ourselves and the people we work with. These are work styles we all deal with every day. Which one are you? How can you use these styles to assess yourself and look for ways to enhance your performance? In whichever description you see yourself, remember it’s not a verdict. It’s simply an indicator that can give you perspective and help you make the leap into more effective, next-level practices.

The Sheep: Passive people who look to the leader to think and to motivate them.

When applied to assistants, I don’t see this as a negative if assistants are completely new to the role and must look to the leader to think and direct them. Without experience in the job, they need to be shown the ropes. Paying attention to what is asked of them, they can develop their anticipation ability. The skills they learn in this initial stage will help to create the foundation on which to build a successful EA career. This is a time of learning, observing, absorbing. It should not be taken lightly. Many of the skills I learned in my very first job are skills I developed and built on over my career. They consistently set me apart from other assistants who were not trained as effectively.

The Yes-Person: Positive people who support their leader, but look to the leader for thinking, direction and vision. When a task is done, they ask the leader “what do you want me to do next?” Yes-people say “I’m the doer. The boss is paid to think, and I do the work”.

The Yes-Person has a good attitude and a willing heart, but they have not yet learned to think independently and require guidance. This is acceptable for less-experienced assistants who are gradually honing their craft. Many assistants in this phase see themselves as helpers who faithfully and willingly carry out their executive’s wishes. Ideally, this is the time to also start incrementally developing initiative, the ability to reason, and taking an interest in the business, looking for ways to gradually branch out into independent thinking and acting.

If an assistant who has been around for a while is a Yes-Person, productivity can suffer. They are capable people who do their tasks well, but they often stop short when it comes to anticipation and resourcefulness, two characteristics that are vital for an assistant to be fully effective in the role. I encounter many assistants who fit this category. Comfortable where they are, they’ve gotten by and see no need to change, particularly if they’ve been with their executive a long time. One assistant told me she needed to “hang on just a bit longer” before her retirement date. But what happens to these assistants when their executive moves on? If you are a Yes-Person who has been in the same job a while, use your valuable job knowledge to step out of self-imposed limitations and find ways to increase your value through participating in your job more. You are a solid producer. Now maybe it’s time to give innovation a shot. Offer suggestions, volunteer for projects, initiate employee programs. You will enjoy a new enthusiasm for your job and your life.

The Pragmatics: Pragmatics are fence sitters, looking to see which way things are headed before they get on board. They do what they must to survive and are invested in maintaining the status quo.

Pragmatics know their job, but are known to be mediocre with execution. Many are invested in doing the minimum they can get away with. Most of us have come across such co-workers and felt a sense of frustration having to pick up the slack for them. Pragmatics are lucky if they fall into a job that allows them to have their wait-and-see attitude. My concern is the implication this has on the image of assistants in general, portraying them as lacking gumption and get-up-and-go, resulting in being paid the minimum for doing the minimum. In this time of explosive business and technological growth, trying to maintain the status quo is a fool’s errand. Pragmatic assistants, please come down off the fence and challenge yourself a little. Start conquering inertia by making small adjustments. Offer to help your colleagues. Take on an additional task or two. Communicate more and start getting comfortable with uncertainty to wake up your senses and lead you to new opportunities.

The Alienated: They think for themselves, but they are disgruntled and cynical. They see themselves as mavericks, the only ones with courage to stand up to the boss. Tending to have a chip on their shoulder, they are viewed as rebels without a cause.

Intelligent, capable and sometimes a cut above the rest, I regret that many assistants are buying into the idea that rebellious, sullen behavior proves they are important thinkers, individualists and generally superior to their EA colleagues, whom they view as too status quo, compliant and boring. Alienated assistants want to shake things up. They feel angry that their talents are not being recognized and they frequently feel exploited. I find it ironic that people who need star billing and recognition end up in the executive assistant profession, which requires one to be highly service oriented and committed to excellence, whilst remaining in the background.

Despite their feelings of alienation, many Alienated assistants are usually visible and appreciated for their talents, but they shoot themselves in the foot by being churlish and confrontational. I’ve worked with assistants who behaved this way and were hostile towards me because I was getting the recognition they craved. What was the difference? Like them, I was a strong personality, unafraid to speak truth to power, willing to take charge, but unlike them I brought fresh energy and my attitude was positive. My professionalism, poise and polish were always on display. I was respected because I showed respect and upheld the dignity of my executive, the office of my executive and the organization. I earned the recognition I received. I understood that I was there to be of service and if I didn’t want to fulfill that fundamental requirement of the role of the EA, then I needed to find another profession.  I implore Alienated assistants to let the spotlight be on your performance and not your attitude. Recognition and respect will follow.

The Star Followers: Star followers are sometimes viewed as “leaders in disguise”. They think for themselves, are active, and have positive energy. If they agree with the leader, they give full support. If they disagree, they offer constructive alternatives that will help the leader and the organization. Star Followers are often referred to by their executives as “my right-hand person”.

As described by Kelley, Star Performers are self-starters who can work without close supervision. They are independent problem solvers, who show initiative and contribute well. Star Performers are critical thinkers, highly participative, and habitually exercise superior judgment. Star Performers build their competence and focus their efforts for maximum effect. They take on extra work gladly, but first they focus on superior execution with their core responsibilities. They manage themselves well, they are committed to the organization and its purpose, always striving to collaborate, build relationships and be the best. Like exceptional assistants, they tackle overlooked problems that need addressing and present the issue along with a solution.

Assistants, the Star Follower is the style that should interest you the most. Many of you are on the way, or already there. These traits will distinguish you from the millions of assistants in the profession and make you an invaluable addition to any executive suite. This is the caliber of assistant I wrote about in “The CEO’s Secret Weapon”.

What Style Do Executives Prefer? When Robert Kelley asked executives if they could have a mix of the 5 Followership styles in their organization, which would they choose, a large percentage said they would like Yes-People. Why? 1) Yes-People are “doers”. They’ll do the grunt work. 2) Yes-People have limited aspirations and won’t pressure the leader for promotions, or quit for better jobs.

Other executives wanted a mix: Start with a handful of Alienated because they keep the leader honest. Add a small group of Star Performers who would lead the charge, but avoid having too many Stars because they can get demanding and they think for themselves too much. Then split the remaining majority with Pragmatics who serve as a status quo base, and Yes-People who will get the job done.

Very few executives wanted only Star Performers on their teams because they worried they could not keep them sufficiently challenged, or satisfied with their role. They believe Star Performers will get bored and seek greener pastures, leading to high turnover. I see this as a misunderstanding by executives because Star Performers, by their very nature, find ways to keep themselves challenged and motivated at work.

So where does this leave administrative and executive assistants? Which category does your executive fit into? Do they want a star performer, or someone who will maintain the status quo and get the job done? Would you have the courage and have you built the relationship sufficiently to ask them?

Despite Robert Kelley’s research with executives, I have yet to meet an executive who was happy with their assistant simply doing as they are told. A Yes-Person. They put up with it because it takes too much effort to make a change, it’s uncomfortable to have an honest conversation, or too difficult to push the assistant to step up their performance. They all tell me they want their assistant to show more initiative and interest in the business, in order to take some of the burden off the executive.

Whichever of the preceding styles apply to you, keep striving for excellence. If you identify as a Sheep, look for ways to stand on your own two feet and build your confidence. If you identify as a Yes-Person, try to take yourself beyond relying on your executive for guidance and direction. You have what it takes so start using your talent. If you are a Pragmatic, get off the fence and coax a little disruption into your life. If your style is Alienated, life can be lonely. Try trusting life and remember, the world is not conspiring against you. If you are a Star Follower, congratulations! Don’t get complacent. Keep adding higher value. Become a star leader and mentor for colleagues who might need a sprinkling of your expertise and energy. Cut a little slack to those who are not as competent as you. It’s something I wish I had learned earlier in my career, because it serves to humanize you and make you more relatable.

Assistants, take pride in your role as assistant to your executive or team. The best leaders are also the best followers. Know when to wear which hat and you will smoothly transition when you are called upon to play a leadership role. You are a vital component in the world of business and enterprise. Pick up your mantle and wear it with honor.

©Copyright Jan Jones 2019

Author: Jan Jones

For the past three years, FlyPrivate has been a proud partner and associate of Jan Jones. Jan brings valuable, actionable information to EAs across the globe. We hope you enjoy her blogs as much as we do!

Want more from Jan Jones? Check out her Q & A Series: Part 1-11!

Jan Jones is the author of “The CEO’s Secret Weapon How Great Leaders and Their Assistants Maximize Productivity and Effectiveness”. The book debuted at #1 on Amazon’s Hot New Releases in the Office Management Category. It has received widespread acclaim from executives and
executive assistants worldwide. Jan spent 20 years as an esteemed
international executive assistant to well-known business people,
including personal development icon and author Tony Robbins. Jan is passionate about the executive assistant role and continues to champion the profession through speaking, mentoring and offering timeless,
practical advice that is relevant to the day-to-day role of the executive assistant.

Jan Jones Worldwide

Visit Amazon to purchase Jan Jones’ new book and visit her website: The CEO’s Secret Weapon.

The CEO’s Secret Weapon: How Great Leaders and Their Assistants Maximize Productivity and Effectiveness

Jan Jones


We’d love to hear from you! Please follow us on Facebook, LinkedIn, Twitter, Instagram, and Google+ for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

Get Out of Town: Extend Your March Vacation 2 Days

Falcon 900

Are you planning to get out of town for an early spring getaway with your family and friends? We can help you add as much as two extra days to your March vacation by flying privately. Let us explain how.

Most vacation destinations will require a full day of travel to arrive and depart from your home. By traveling privately you will be able to travel directly from your home to your destination, allowing you to reduce costly travel time, begin your vacation sooner, and stay longer.

Falcon 900

If you want a few extra days at your favorite vacation spot, consider these popular jets to get you there.

Light Jets
Midsize Jets
Super Midsize Jets
Heavy Jets

Learn more about your available aircraft options and check out our blog for more helpful resources on private aviation.

We will be happy to provide you with details on how you can get the most out of your vacation travel, and provide you with a free flight quote. Let’s get started planning your spring getaway today!

We’d love to hear from you! Please follow us on Facebook, LinkedIn, Twitter, Instagram and Google+ for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

FlyPrivate to Super Bowl LIII!

Are you heading to the Super Bowl 53? Let FlyPrivate arrange all of your private aviation to the
Mercedes Benz Stadium in Atlanta, GA where the two best teams in the NFL, the New England Patriots and the Los Angeles Rams, will compete for the coveted Super Bowl Championship

If you’re planning to attend Super Bowl LIII, please keep these tips in mind when booking your private jet charter:

  • Book early. Availability of private jets flying to the
    biggest sporting event of the year is limited and jets will book rapidly.
  • Do your homework up front. Many first-time fliers will be waiting on tickets and accommodations.
    Knowing costs and availability ahead of time will save you the hassle later and allow you to book swiftly when you are ready.
  • Avoid game-day travel. If you can avoid flying in and out of the Atlanta area airports on Super Bowl
    Sunday, February 3, 2019, traveling will be a lot less challenging. The host airport is generally closed to
    private jets on Super Bowl Sunday due to lack of ramp space. Additional aircraft restrictions are often in effect even after the game. Alternate airports also fill up quickly and a reservation system for private jets flying in and out of nearby airports will likely be in effect. Keep in mind that your final destination could be hours away from the stadium, but we will try our best to help you to plan accordingly.
  • Plan on the weather. This goes without saying in
    February, but weather can cause unexpected delays. Due to winter weather across the country, deicing may be required and further delays may be experienced due to the demand for deicing services. The crew and FBO will be working diligently to make sure your flights fly as close to schedule as possible. Be aware the de-icing fees will be an added expense. Avoiding game-day travel will help ensure that you don’t miss a minute of Super Bowl action.

If you’re planning to see the league’s top teams battle it out, consider FlyPrivate to get you there and back with out unique and flexible “pay as you fly” business model. There are no deposits required to join. Find the best
aircraft values through our valued partnerships, all with the top-notch service you deserve.

We’d love to hear from you! Please follow up on Facebook, LinkedIn, Twitter, Instagram and Google+ for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

 

What to Know About De-icing & Hangar Fees

Photo courtesy of Aspen Times

De-icing your aircraft when needed is critical for passenger safety. In the simplest terms, de-icing an aircraft means removing the ice and snow from a jet before takeoff.  Adverse weather conditions can
affect travel plans this time of year. Although an inconvenient charge, it can be a necessary part of cold weather travel, especially in and out of ski country.

Like fuel stops, no one likes de-icing or hangar charges.  However, they are vital part of safe aviation during the winter months, and we try every measure possible to avoid them.

It is crucial to remove all of the ice and snow build up on the jet’s wings and rear tail, as well as the nose where the radar equipment is kept. The jet’s wings and tail shape are precisely engineered in order to produce the proper lift for flight. If there is a change in this shape due to snow and ice, it can cause critical issues with the aircraft’s performance, especially at take-off.

Deicing_Hawker
Photo courtesy of http://www.allaero.com

Putting your jet in a hangar can make your life easier during winter weather and temperatures. When possible operators try to arrange to put the aircraft in a hangar prior to the flight. The few hundred dollars for a hangar is much better than the possibility of several thousand for a  de-icing bill.

Here’s a closer look at the de-icing process.
The De-icing Process
  • To remove the ice and snow, de-icing fluid will be sprayed onto the jet. The fluid will have de-icing and/or anti-icing properties.
  • In some scenarios, private jet passengers will be on board during this process to allow immediate takeoff after de-icing and to
    eliminate further flight delays.

Aircraft De-icing Fluids (ADF)/Aircraft Anti-icing Fluids (AAF)
    • There are a variety of types of ADFs/AAFs. They are typically made of ethylene glycol (EG) or propylene glycol (PG),
      thickening agents, corrosion inhibitors and UV-sensitive dye, among other ingredients. PG fluids tend to be used more often because they are less toxic than the EG fluids.
    • The Society of Automotive Engineers publishes the definitions of the four types of aviation de-icing fluids.
      1. Type I fluids have low viscosity, are sprayed on at high
        pressure and at hot temperatures. They offer short term protection because they do not stick to surfaces for long
        after use, and are generally orange in color for both
        identification and distribution purposes.
      2. Type II fluids contain a thickening agent to prevent it from immediately rolling off the jet after application. The Type II de-icing fluids are usually a light yellow color and generally stay put until the jet reaches a cruising speed of about 100+ knots. At higher speeds the fluid viscosity breaks down. For this reason, this type of fluid is only appropriate for larger jets.
      3. Type III fluids fall somewhere between Type I and Type II de-icing fluids. They are intended to be used on slower jets and are also a light yellow color.
      4. Type IV fluids are quickly becoming the most popular. They meet the same standards as Type II fluids, but they last
        considerably longer. Type IV fluids are usually dyed green for thorough application.
    • Type II, III and IV de-icing fluids containing
      thickening agents are commonly known as anti-icing fluids because they are made and utilized to prevent further icing after an initial Type I de-icing fluid has been applied.
De-icing Costs

De-icing fluid is an added expense and is charged after the
customers’ trip because it is not possible to predict in advance if de-icing conditions will apply. When possible, storing the aircraft in a hangar can help to minimize de-icing charges. We encourage you to be on time for departures especially in cold weather. Leaving an aircraft unnecessarily on the ramp could lead to additional de-icing. We advise you to communicate any possible departure changes as soon as you are aware of them.

De-icing fluid costs are calculated on a cost per gallon basis at each airport, and often there is only one supplier that a private jet is able to use.  Costs will be determined on a trip by trip basis.

Please do not hesitate to contact us if we can answer any additional questions or assist you in planning your next trip.

We look forward to working with you in the new year!

Please follow us on Facebook, LinkedIn, Google+, Twitter and
Instagram for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

Understanding Jet Classes and What Each Offers

Citation Hemisphere

If you are looking for the right jet aircraft for your next trip, whether for business or pleasure, it is important to understand what class of jet will best suit your needs. Jet industry professionals group jet
aircraft into 6 classes consisting of: Heavy Jets, Super Midsize Jets, Midsize Jets, Light Jets, Very Light Jets, and Turboprops. Let’s
discuss the benefits of each class of jet to help you make the most
informed decision.

Global 5000

Heavy Jets

Heavy jets are appropriate when your party numbers fourteen (14) or fewer. Heavy Jets have the most luxurious onboard
accommodations, always including a galley and enclosed lavatory. These jets are generally the most comfortable for long-range trips and can include internet access, audio and video players, satellite phones and a range of other amenities. Additionally, the crew will usually include a cabin attendant.

Gulfstream 280

Super Midsize Jets

Super Midsize jets are appropriate when you seek more range than a standard midsize but may not have the need for a heavy jet. Super Midsize jets will typically avoid a fuel stop on flights less than 2,500. Often Super Midsize jets are the fastest and most fuel efficient of the jet classes. These jets also include a wide variety of amenities similar to that of the heavy jets.

Hawker 800XP

Midsize Jets

Midsize jets are appropriate for parties of seven (7) or fewer and will typically avoid a fuel stop on flights less than 2,500 miles. The
Midsize jets are the most versatile in that they offer better fuel economy than the larger jet classes, but still offer many of the same amenities. Midsize jets are equipped with an enclosed lavatory.

Phenom 300

Light Jets

Light jets are appropriate for parties of five (5) or fewer and will
typically avoid a fuel stop on flights less than 1,500 miles. Light jets are economical, have a quiet engine, and are a great option for short to mid-range flights. Because of their smaller size, light jets can land at smaller FBOs and airports to help get you closer to your
destination and often fly at higher altitudes. Luggage capacity is
limited.

Citation Mustang

Very Light Jets

Very Light Jets (VLJs) are small light aircraft that typically hold a small group of 4 or 5 passengers comfortably. The very light jets are a fairly new category of aircraft, and thus are equipped with the very latest in jet engine technology which delivers the speed, quality, and fuel efficiency that allow for a more cost effective means of private jet travel.

  • Average Range: 1,000-1,500 miles
  • Average Cruising Speed: 400 mph
  • Passenger Count: 4-6 seats
  • Average Baggage Capacity: 47 cubic feet
  • FlyPrivate Round Trip Hourly Rates: $1,500-$2,000
  • FlyPrivate One Way Trip Hourly Rates: Quoted per trip
  • Examples of Popular Very Light Jets: Phenom 100,
    Citation Mustang and the Eclipse 550

King Air 300

Turboprops

Turboprops are a great solution for trips less than 500 miles and for trips into airports with shorter runways. Seating varies by aircraft model from 4-8 passengers. Turboprops provide better performance on shorter runways, many models have larger cabins than Light jets. Some Turboprops have enclosed lavatories while others do not have any lavatory facilities.

Ask our experts which jet class they suggest for your next trip and we will be happy to provide you with a recommendation and free flight quote.

We’d love to hear from you! Please follow us on Facebook, LinkedIn, Twitter, Google+ and Instagram for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

 

Last Minute Holiday Trip?

Challenger 300
Photo courtesy of Bombardier

Last minute trip for the holidays? Let FlyPrivate help you get to and from your destination with ease.

Traveling during the busiest months of the year can be a bit stressful, but it doesn’t have to be! We are here to make sure your trip is
hassle-free so you can enjoy more time with your family and friends and less time worrying about the details.

When booking your next trip, here are a few reminders:

  1. The most popular holiday travel dates are expected to be:

December 21st – 31st

January 1st – 4th

  1. The number of private aircraft available to accommodate these trips is limited and once the aircraft is booked, the options for trips also becomes limited and the prices jump as a reflection of the increased demand and limited supply.
  2. Due to the increased demand for private flights, aircraft, FBOs, pilots, flight crews, caterers, and ground transportation are all
    affected and planning ahead becomes critical.
  3. The majority of people chartering private jets are flying in the same direction during the holiday season. Generally, we see an
    increase in traffic heading north to south, but some of the most
    popular destinations are Florida, Colorado, the Caribbean and New York.
  4. Weather can also play a major role in how many flights are
    available during this time of year.

What does this mean for you? If you need to book your
holiday travel for you and your family, we highly recommend that you book your flights now to ensure the best options, pricing and jets are still available for your trip.

Don’t forget to follow us on Facebook, Google+, LinkedIn, Twitter, and Instagram for the latest FlyPrivate news and information.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

Are Executive Assistants Servant-Leaders? Part 1

FlyPrivateRecently we’ve heard executive assistants mentioning
Servant-Leader without being sure what it is, or if it has any relevance to executive assistants. We know this is not some new buzzword because you wrote about it in your book. Can you say something about how the Servant-Leader concept is relevant to the EA role?

Jan Jones: Yes, I’ll be happy to discuss that here and perhaps we can do a Part 2 to this discussion where we can explore what I believe is even more relevant for executive assistants and that is the concept of Exemplary Followership, which in a few words is self-managed “followers” who think for themselves and whose hearts are in their work.

Servant-Leader and Servant Leadership are not new concepts. Robert Greenleaf coined the terms in an essay he wrote in 1970. He got the inspiration from reading Herman Hesse’s book, “Journey to the East”. Greenleaf spent forty years at AT&T in management
research, development and education. After that he was an
influential consultant.

In my 2015 book “The CEO’s Secret Weapon”, I told the story of Leo the servant in Hesse’s book. Hesse wrote “In addition to his menial chores, Leo sustained the group (of travelers) with his spirit.” When Leo left the group, they fell into disarray and the journey was
abandoned because they could not make it without Leo.

I said this reminded me of the role an executive assistant plays in an organization. They perform tasks that are sometimes perceived as menial, yet “They hold together and sustain the multiple activities and personalities that keep an enterprise going.”

I was introduced to Greenleaf by management guru Dr. Ken
Blanchard who was a good friend of my boss at the time, Tony
Robbins. When I was writing my book, Dr. Blanchard invited me to his home and spent a full day with me, giving me advice and
direction. This showed me first hand who servant-leaders are. They live true to their principles. In my book I’m sure you noticed Dr.
Blanchard’s relationship with his wonderful assistant, Dana Kyle, whom he likened to a “soul mate”. Reading his comments you
experience the servant-leader in action. They are leaders who listen closely to their teams, care about them on a personal level, care about their development and value their contributions.

Appreciation for the servant leadership concept didn’t come easily to a rugged individualist like me. I struggled with the term “servant-leader” because the words usually mean the opposite of each other. People don’t want to be perceived as servants, particularly
assistants whose role through the years has sometimes been spoken of in derogatory terms, analogous to servant. This is probably why a personality in the EA profession recently referred to the assistant role of earlier generations as being “tea and typing”. A massive
blunder on her part, but if you’ve never been an assistant, it is easy to fall into the trap of believing the stereotype. When I read about Leo in Herman Hesse’s book, I suddenly became clear about what a servant-leader is, and how true executive assistants have been
examples of the concept for generations.

In my book, Simon Sinek, author of “Start with Why”, said that a huge mistake executives make is “Treating their assistant as a
subordinate. What they don’t recognize is if you look after the
person and look after their growth as a human being, they will want to do everything in their power to keep you healthy, happy and productive.”

Does Simon’s description sound a lot like what an executive
assistant does for their executive and their team? It’s about having the heart of someone who wants to serve and be of service. That’s how secretaries of previous generations expressed the essence of the role. They were intensely loyal to the executive they served. Not that they didn’t understand that they served the larger organization as well, but their loyalty was first and foremost to their direct
executive. They looked out for them and kept them protected. Some secretaries smothered their executives. Others took their
protection too far by keeping tight control on access to their
executive. This was done because the secretary saw themselves as the protector of their executive’s time. With that in mind, there was little the secretary would not do in service of their executive.

While they had the best intentions, that thinking was exclusionary, not inclusionary, which is contrary to the idea of servant leadership. But realize that in previous generations business style was much more formal than it is now, particularly in the executive suite. Many executives wanted an assistant who projected a formidable persona to create the perception of exclusivity around the executive. I was a secretary in those days and if you wanted to be executive secretary to a high level executive, you were expected to bring a certain
authoritative demeanor to the role.

It is important for the current generation of assistants to
understand the basic concepts of servant leadership because its
influence is widespread now, and many companies such as SAS,
Marriott, Nordstrom, Men’s Warehouse have instituted servant leadership practices and offer servant-leader training. With the growing influence of servant leadership, EAs may find themselves working for an executive who is committed to being a servant-leader. It can be a radically different experience and one that takes getting used to because you are asked to step up and be mindful of your better nature at all times. Embodying what it truly means to be a servant-leader is not easy, and certainly cannot be trivialized as the latest buzzword. Servant leadership doesn’t happen overnight. It is a long-term transformation for people and organizations.

Greenleaf wrote: “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then
conscious choice brings one to aspire to lead… The servant-leader shares power, puts the needs of others first and helps people
develop and perform as highly as possible.”

I’ve abridged that paragraph from Greenleaf for the purpose of this interview. It is lengthy and the most quoted of his entire essay.
Debating whether or not we should put others’ needs ahead of our own is a discussion for another time. To me, it simply points us to constantly remember to be decent human beings who are
considerate of each other, finding ways to work and support each other so we can all live fulfilled lives. Servant leadership espouses lofty goals. From my perspective, the server is as valuable as the
person being served. Servant leadership is not a one-way street. It is not about subjugating yourself. It is about claiming yourself, living to your highest purpose while supporting others to do the same.

Here are some characteristics of Servant Leadership as explained by the former CEO of the Greenleaf organization, Larry Spears. I’ve added my take on the relevance for EAs.

Listening: Listening is vital to the growth of a servant-leader. Listen intently and receptively to others. It means getting in touch with your own inner voice to understand what it is communicating to you. Listening and reflecting are essential to the role of the servant-leader, and a crucial characteristic for an executive assistant. Former Popeyes’ CEO Cheryl Bachelder says “Listening well is the path to serving well.”

Healing: The potential for healing one’s self and others is a powerful force for transformation. Assistants routinely come across people who need help and encouragement. Find ways to be of service,
without neglecting your core responsibilities, or becoming
overwhelmed by other people’s issues. I knew an EA who used to volunteer for a suicide hotline. She had to stop because she became too depressed and it was seriously impacting her job as assistant to a senior VP. This is about having empathy, not taking on someone else’s problems.

Awareness: Particularly self-awareness. Many executives lack
self-awareness (about their values and how others perceive them). Pay attention to your impact on people and how you conduct
yourself. You represent your executive and you represent yourself. Make sure you always put your best foot forward, and your radar is on at all times.

Persuasion: Using persuasion rather than authority. Assistants should be used to this since most of them don’t have any direct or positional authority, yet they manage to get things done through
collaboration, resourcefulness and treating others respectfully.

Foresight: Understanding the lessons of the past to look ahead and avoid problems in the future. Assistants must develop their ability to anticipate. It’s the biggest complaint I hear from executives. Being prepared gives you a big advantage in supporting your executive and independently spearheading projects. Your position in the executive suite gives you a bird’s-eye view advantage, so use that data
strategically to plan your course of action.

How will you apply these characteristics to your role as executive assistant? Remember servant leadership is for people at all levels, not just for people with a “C” in their title (CEO, CFO). As a servant-leader, the assistant must understand their stewardship to their
executive and to the organization of which they are a part. Servant leadership is not asking you to be submissive. You are being
encouraged to build and be a part of something. Something you care about. Tune into the needs of your executive so they feel looked
after and nurtured by you. Whether it is business needs or basic
human needs like planning down time in their schedule, or having a sandwich ready to nourish them before they race off to yet another meeting. What can you do to give them respite from the pressures of the business day – things that say “I’m here to support you.”

“Support” is the operative word. The role of the assistant is to
support and assist. As much as we speak about “partnerships” and “relationships”, it must be remembered that the executive is hiring the assistant to provide the support the executive needs in carrying out the company’s mandate. All efforts must be in service of this
requirement. This is not limiting the assistant. It is expanding the
assistant. There are many directions in which a spirited, resourceful assistant can take the role if they are looking out for the best
interests of their executives and the organization. There is much that can be done by an assistant with bold vision and a sense of
purpose who wants to take the lead. It is only limiting if “what’s best for me” is your predominant focus.

Ideally, the executive has already adopted the role of servant-leader so the executive and assistant are in service and support of each
other. I’ve had the privilege of having such a boss and I can tell you, you will gladly work your heart out for this person, because you know they have your back as much as you have theirs. You realize they truly see you as a human being, and not just a high achieving, production machine whose mettle they will test to the point of breaking. When this happens, the executive and the assistant are successfully partnered to deliver superior performance. They are aligned and fully engaged, bringing their best to work every day in the true spirit of servant leadership.

Please tune in next time for our discussion on Exemplary
Followership and its relevance for executive assistants.

Author: Jan Jones

For the past three years, FlyPrivate has been a proud partner and associate of Jan Jones. Jan brings valuable, actionable information to EAs across the globe. We hope you enjoy her blogs as much as we do!

Want more from Jan Jones? Check out her Q & A Series: Part 1-11!

Jan Jones is the author of “The CEO’s Secret Weapon How Great Leaders and Their Assistants Maximize Productivity and Effectiveness”. The book debuted at #1 on Amazon’s Hot New Releases in the Office Management Category. It has received widespread acclaim from executives and
executive assistants worldwide. Jan spent 20 years as an esteemed
international executive assistant to well-known business people,
including personal development icon and author Tony Robbins. Jan is passionate about the executive assistant role and continues to champion the profession through speaking, mentoring and offering timeless,
practical advice that is relevant to the day-to-day role of the executive assistant.

©Copyright Jan Jones, 2015 “The CEO’s Secret Weapon”

Jan Jones Worldwide

Visit Amazon to purchase Jan Jones’ new book and visit her website: The CEO’s Secret Weapon.

The CEO’s Secret Weapon: How Great Leaders and Their Assistants Maximize Productivity and Effectiveness

Jan Jones


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Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.

What to Know About FBOs

We use the acronym FBO quite liberally when booking a trip, but not everyone knows exactly what it stands for. A Fixed base operator (FBO) is a term developed in the United States after the passage of the Air Commerce Act of 1926. In common practice, an FBO is a
primary provider of support services to private or general aviation. FBOs are free of the congestion and confinement of a commercial terminal, providing a more relaxed and private environment.

FBO

The History of FBOs:

In November 1918, after the end of World War I, civil aviation in the United States was unregulated and primarily made up of “barnstormers.” These transient pilots operated inexpensive military
surplus aircraft, flying from city-to-city, often landing in farm fields on the outskirts of town, as airports were scarce.

The traveling aviators offered airplane rides, aerobatic flight
demonstrations, and frequently collaborated as “Flying Circuses,”
performing impromptu airshows for the townsfolk, and charging whatever the local economic conditions would allow. As a result, mechanics and early flight instructors moved around with the
aircraft and had no established business in any one location.

With passage of the Air Commerce Act of 1926 and its resulting
requirements in the licensing of pilots, aircraft maintenance
requirements, and regulations in training standards, the transient nature of civil aviation was curtailed. The pilots and mechanics that made their living on the road began establishing permanent
businesses, termed Fixed Base Operations. These airports quickly began popping up throughout the United States as a way to
distinguish permanent businesses from the transient businesses common prior to 1926.

Today many FBO’s have sleek waiting areas, state-of-the-art
conference rooms, flight planning facilities, pilot rest areas,
automobile valet and rental services, and on-site customer service that will provide you with personal assistance.

Ultimately, the FBO provides fuel service. Today fuel prices are volatile and each operator has varying relationships with FBOs to ensure the best pricing. At FlyPrivate we work with each operator, leveraging our relationships, to provide you with the best pricing possible. At times this may entail the switch of an FBO in order to uphold this commitment to you and we appreciate your cooperation.

Let us help you with a Flight Quote Request and give you the peace of mind that comes when you partner with FlyPrivate. We look forward to your next trip and a visit to a new or a familiar FBO.

We’d love to hear from you! Please follow us on Facebook, LinkedIn, Twitter, Google+ and Instagram for the latest news and updates from FlyPrivate.

Website: www.flyprivate.com
Email: fly@flyprivate.com
Phone: 1-800-641-JETS (5387)

All flights arranged by Private Business Jets, LLC DBA FlyPrivate are operated by Part 135 Certified Air Carriers. FlyPrivate will act as your agent for the purpose of obtaining charter service.